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RetailDetail People Congress 2020


Tuesday, 28 April 2020 from 09:30 to 18:00 (CEST)

RetailDetail People Congress 2020

Registration Information

Registration Type Sales End Price Fee BTW Quantity
Early Bird   more info 23 Mar 2020 €445.00 €15.31 €96.67
Regular Not Started €545.00 €18.56 €118.35

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Event Details

HR Transformation in Retail

Digitisation, the need for efficiency and a greater focus on well-being at work: these three factors radically are changing the role of HR in retail businesses. In a tight labour market, the emphasis when recruiting people becomes convincing people. Digital tools are breaking through, artificial intelligence is emerging, new forms of remuneration are emerging, burn-out prevention is becoming a priority. How do retailers deal with this new reality in their HR strategy? This congress explores the opportunities that an HR transformation has to offer retailers.


Jonathan Cops - Manager Talent Development - Carrefour

HR transformation in Retail

In 2019, Carrefour Belgium equipped its 8000 employees with a smart device, implemented the new SAP Succesfactors HR platform, ‘google-ized’ its office applications, digitalized its recruiting and onboarding processes, its trainings, its ordering systems, and & and & and…

A high paced continuous change for the organization and the people creating that organization. A never ending story about new technology, new roles and processes. But for sure … the biggest change lies in changing the human behavior of our people.

• How could we create a positive mindset about the digitalization of their working environment?
• How could we develop basic digital competences to cope with these challenges?

1 year before this digital wave, we engaged all our employees in a Digital Academy.

Charlotte Meiresonne - Human Resource Director - Accent Jobs

Committed employees ensure satisfied customers.

But how do you ensure committed employees?

When someone feels emotionally connected to the company's vision and strategic goals they are a truly committed employee. That is why it is crucial to communicate the vision and goals of the company in an inspiring and clear way throughout the organisation.

Charlotte would like to guide you along the path they took within Accent, in the hope of inspiring you to introduce a dream statement within your own organisation.

More speakers will be announced soon.

What's in it for you?

  • Best practices
  • Winning strategies
  • Networking
  • Experienced professionals on stage


Retailers: €275 (excl. fee & VAT)

You can request your discount code by sending an e-mail to In the email, please make sure you include your company name and the name of the persons for whom you would like to apply for a discount. You will receive a response within a working day.


  • Early Bird: €445 (excl. fee & VAT)
  • Regular: €545 (excl. fee & VAT)

Early Bird tickets available until 23 March 2020


  • Most presentations are in Dutch
  • Slides in English or Dutch


  • 09h30 – 10h30: Welcome
  • 10h30 – 12h15: Keynotes part 1 
  • 12h15 – 13h15: Lunch
  • 13h15 – 15h00: Keynotes part 2 
  • 15h00 – 15h30: Talks & drinks
  • 15h30 – 17h00: Keynotes part 3 
  • 17h00 – 18h00: Talks, bites & drinks

Relive the previous edition

Watch the aftermovie of the previous edition here.

Do you have questions about RetailDetail People Congress 2020? Contact RetailDetail

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When & Where

Meir 78
2000 Antwerpen

Tuesday, 28 April 2020 from 09:30 to 18:00 (CEST)

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RetailDetail, the leading b2b-retailcommunity in the Benelux, keeps retail professionals up-to-date by means of online & offline publications, retail events, inspiring retail hunts and the unique co-creation platform retailhub, where retailers and their suppliers can experience the future of shopping.

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