Question 1

Can I join when I have a food intolerance?

Accepted Answer

Yes you can.  We try to accommodate as much as possible. We can cater for vegetarians and vegans and people with nut allergies (when traces are ok).

Question 2

What is the duration of the tour?

Accepted Answer

The tour  exists of 2 parts: The first part exists of 1.5 hours sightseeing and then there will have a (light) meal. Your guide will be with you until you have received your meal and then leave.

Question 3

Do tours go ahead when the weather is bad?

Accepted Answer

Yes, tours always go ahead, unless there is an official weather warning.

Question 4

How long in advance should I book a tour

Accepted Answer

We recommend you to book at least 48 hours ahead. For last minute bookings, please get in touch.

Question 5

What is your refund policy?

Accepted Answer

For Tours up to 10 people
Cancellations made less than 5 days before the tour start: No Refund 
Cancellations made between 7 and 5 days before the tour start: 50% Refund 
Cancellations made more than 7 days before the tour start: 80% Refund

Question 6

Can I bring  my child(ren)?

Accepted Answer

Our tours are adult only as we do a fair amount of walking. We do exceptions though and look at a case by case basis. Children who join the tour need to be able to walk at the pace of the group.

Gentse Wandeltocht met Maaltijd / Ghent Walking Tour with (Light) Meal