A practical framework for developer portal maturity

Beyond the best practice checklist: a practical framework for developer portal maturity

We all know the standard "washing list" of developer portal best practices, but applying them to your unique context that is your specific budget, expertise, and market expectations, is a far more complex challenge than a simple search can solve. API leaders often face the irony of professionalism: the more we know about our own APIs, the harder it is to see where our documentation or UX might be failing an outside user.

In this webinar, we will introduce the Growth Audit framework, a practical tool designed for iterative improvement. Moving beyond simple checklists, we will explore a focus area maturity model that analyzes your portal as a complex socio-technical system rather than just a static publishing tool. We will break down portal maturity through three critical angles: Business Alignment, Operational Efficiency, and User Experience.

A growth audit enables us to:

• Map out the user journey across six key focus areas, from discovery and decision-making to community engagement.
• Analyze 130+ specific practices to identify "critical gaps" in areas like value messaging and partnership pathways.
• Benchmark your state and consequent progress against best-in-class industry players in your segment, with specific details and graphical overview.
• Convert qualitative insights into actionable tasks that define team responsibilities and directly support broader business goals.

Whether your teams are lagging behind with "barebones" technical docs or you are looking to reach less technical stakeholders, this session provides an outside-in perspective to help you empathize with users and discover hidden possibilities for growth.