THE SIX STAGES FRAMEWORK & BRIDGES OF EMPATHY

Dr. Shungu H. M’gadzah
Psychologist | Diversity, Equity & Inclusion Consultant | Executive Coach | Author of the Six Stages FrameworkI am a Chartered Educational Psychologist, coach, and senior consultant with over 30 years of experience, working with individuals and organisations across corporate, public, and educational sectors. I specialise in Diversity, Equity, and Inclusion (DEI), offering training, assessments, and coaching that challenge mindsets and drive meaningful, lasting change.I hold a Professional Doctorate in Educational and Child Psychology, with a research focus on Emotional Intelligence—a foundation that continues to inform my person-centred, values-driven approach to leadership and inclusion.As the founder of Inclusion Psychologists Ltd and creator of the Six Stages Framework, I’ve developed a powerful tool for supporting individuals and organisations in understanding and addressing racism, bias, and exclusion. The Framework, now adopted by leaders across sectors, underpins a range of bespoke training programmes, coaching packages, and DEI audits. My book “The Six Stages Framework: Understanding and Dealing with Racism in the Workplace” is used widely including in schools and universities.I provide transformative training, executive coaching, and DEI consultancy. The Six Stages Framework is a powerful model that helps individuals and organisations understand and actively address racism and bias. It offers both challenge and support in fostering genuine inclusion.Inclusion Psychologists Ltd offers:* Strategic DEI consultancy and executive coaching for leadership and boards* Diversity assessments and baseline tools for measuring inclusive culture* Psychological assessments, counselling, and neurodiversity services* Neurodiversity services: counselling, coaching, and assessments* Expert witness reports in clinical negligence, fitness to plead, and SENDIST appeals* Specialist programmes and resources for schools embedding inclusionMy work is grounded in the belief that conversations on race and empathy-building are critical for achieving racial justice. The Six Stages Framework offers both challenge and support—creating a safe space for individuals and teams to reflect, grow, and lead with authenticity.Professional Highlights* Former Chair of the British Psychological Society’s Division of Educational and Child Psychologists — the first Black person to hold this role* Member of the BPS Press Committee and the International School Psychology Association’s Leadership Committee* Expertise in training Educational Psychologists within Higher Education* Senior-level experience in Higher Education training Educational Psychologists* Senior-level experience across voluntary, public, and academic sectors* Thought leader and frequent contributor to DEI conversations across social media platformsMy work is grounded in empathy, equity, and the power of authentic dialogue. Through the Six Stages Framework, I support people and organisations to rethink bias, rebuild trust, and take action that leads to real change.