€558.98 – €684.33

RetailDetail Omnichannel & E-commerce Congress 2020

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Location

Stadsfeestzaal

Meir 78

2000 Antwerpen

Belgium

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Refund Policy

Refund Policy

No Refunds

Event description

Description

Consumer relevance in a digital world

How do you, as a retailer, make the difference in a world where digital has become the new norm? In the same way as you always have – by being better at something that is relevant to your target group. Discover how, and why, making smart choices is the key to success.




Speakers

Natalie Berg - Retail Analyst, Founder of NBK Retail


Book presentation: 'Amazon': the retailer turning everything upside down

Natalie Berg is a Retail Analyst and Founder of NBK Retail, a consultancy specialising in retail strategy and future trends. She has co-authored two books on retail, including ‘Amazon: the retailer turning everything upside down’ which was published in 2019. Regarded as one of the world’s Top 20 retail influencers, Natalie has led research and given keynote speeches on a number of industry topics including: the convergence of physical and digital retail, customer loyalty, private label, discount retailing and store of the future. She is a regular TV and radio commentator and her views on retail have been published in the FT, Guardian, BBC and The Times, as well as Forbes and Retail Week where she acts as a guest contributor.

Read the full interview here

Buy Natalie Berg's book 'Amazon' here and save 10% by using discount code 'AMAZON10'




Alex Lorette - Director Enterprise Solutions - Proximus

Proximus Group is a telecommunication & ICT company operating in the Belgian and international markets, providing services to residential, enterprise and public customers.

Proximus’ ambition is to become a digital service provider, connecting everyone and everything so people live better and work smarter. Through our best-quality integrated fixed and mobile networks, we provide access anywhere and anytime to digital services and easy-to-use solutions, as well as to a broad offering of multimedia content.

The goal of our Retail vertical approach is twofold: help our retail customers to increase operational efficiency and to improve the consumer experience and interaction both online and in-store by using digital technologies such as the Internet of Things (IoT), Big Data, Digital Media, Electronic Shelf Labelling,… and how to combine them. The result: smart retail insights!




Sven De Waele - E-commerce Director & Owner - Pharmapets

Pharmapets is an online animal pharmacy founded by E-commerce expert Sven De Waele (former owner of Fun/Fundoo) and vet Valerie Vanderlinden. The online store focuses on premium pet food, nutritional supplements and dietary pet food, and food which is prescribed by vets. Since its launch at the end of December 2017, Pharmapets has enjoyed good growth in Belgium and the Netherlands and also sees enormous potential abroad.

Last month, Pharmapets shipped more than 7000 packages. This number is growing by 10–20% each month, with Sven and Valerie expecting to increase their turnover fivefold this year compared to last year. By being fully committed to customer satisfaction, they see 60% of customers making another purchase within three months.

Read the full interview here




Ilse Van Vaerenbergh - CCO - smartphoto group NV

Pure-player or not, it's still all about the customer.

Smartphoto is an innovative e-commerce company from Wetteren specialized in personalized products like photobooks, cards and gifts. All products are made in Belgium and shipped to our 14 European markets.

In the first years smartphoto's main focus was online marketing. To be able to succeed in this very specific eco-system smartphoto tuned the focus of the whole company towards 1 target: happy customers.

By adding the power of mass media such as radio, smartphoto can now prove a successful track record of profitable growth.

Read the full interview here




Kristof Baeten - Managing Director - State of Art Belgium & Luc Van den Broeck - CEO - TailorFIT

State of Art is a classic casual men's fashion brand and is able to present strong results for 2019 showing that the men's brand has grown on the market as a result of a successful Omnichannel strategy. Kristof Baeten & Luc Van den Broeck present how State of Art, together with its IT partner TailorFIT, successfully put its strategy and vision into practice.

The TailorFIT app strongly focuses on Omnichannel, Innovation and Flexibility and can thus offer its customers a platform that transforms the challenges of the fashion and retail industry into opportunities.




Moderator: Gino Van Ossel - Retail Expert - Vlerick Business School




More speakers will be announced soon.




What's in it for you?

  • Best practices
  • Winning strategies
  • Networking
  • Experienced professionals on stage




Price

Retailers: €275 (excl. fee & VAT)

You can request your discount code by sending an e-mail to info@retaildetail.be. In the email, please make sure you include your company name and the name of the persons for whom you would like to apply for a discount. You will receive a response within a working day.


Non-retailers: €545 (excl. fee & VAT)




Language

  • Most presentations are in Dutch
  • Slides in English or Dutch




Timetable

  • 09u30 – 10u30: Welcome
  • 10u30 – 12u20: Keynotes part 1
  • 12u20 – 13u20: Lunch
  • 13u20 – 15u05: Keynotes part 2
  • 15u05 – 15u35: Talks & drinks
  • 15u35 – 17u00: Keynotes part 3
  • 17u00 – 18u00: Talks, bites & drinks




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Date and Time

Location

Stadsfeestzaal

Meir 78

2000 Antwerpen

Belgium

View Map

Refund Policy

No Refunds

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