EYnovation™ In The Spotlight | The impact of the 'New Consumer Law'

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EYnovation™ In The Spotlight | The impact of the 'New Consumer Law'

This session is a must for every retailer with a strong focus on online marketplaces and its consumers.

By The Factory - EY

When and where

Date and time

Tuesday, March 28 · 5:30 - 9pm CEST


EY wavespace Borsbeeksebrug 26 2600 Berchem Belgium

Refund Policy

No Refunds

About this event

  • 3 hours 30 minutes
  • Mobile eTicket

What is the impact of the ‘New Consumer Law’ on your online strategy?

Are you an (online) retailer with a strong focus on your rights and obligations vis-à-vis online marketplaces and consumers? Do you operate an online marketplace yourself? Then this session is a must for you!

Since May/June 2022, New Consumer Law rules have entered into force as a consequence of the EU Omnibus directive. The rise of e-commerce and its acceleration due to Covid have made it clear that consumer law was in need of a thorough update. Several updates were implemented, e.g.:

  • Update of the consumer law rules for the new digital era, e.g. sales of software, music, digital services, etc.;
  • Payments by consumers in the form of personal data;
  • Update in the rules regarding price reductions and countering artificial price reductions (sales and fairs);
  • Information obligations of online marketplaces, e.g. information/identification of the seller of the products (B2C and even C2C), indication whether consumer protection rules are applicable (which is not the case in C2C sales);
  • A new list of prohibited commercial practices, including the use of false reviews;
  • New sanctions up to 4% of the annual turnover;
  • Etc.

Get an essential update on all of the above on Tuesday 28th of March 2023 with our EY Law expert Pieter-Jan Aerts and enjoy some networking afterwards!

An ideal Tuesday evening activity combining an essential commercial update with a networking opportunity afterwards.


Pieter-Jan Aerts


  • 17:30 – 18:00: Welcome
  • 18:00 – 19:00: Content
  • 19:00 – 19:20: Q&A
  • 19:20 – 21:00: Networking

Note: We charge a small amount to cover organizational costs (incl. catering).

We look forward to welcoming you to our EY wavespace in Antwerp!

See you there,

The EYnovation team

For more information, feel free to contact us: https://thefactory.works/start-ups-scale-ups/

About the organizer